TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest, global CX (customer experience) technology and services innovators for end-to-end, digital CX solutions. The Company delivers leading CX technology and operational CX orchestration at scale through its proprietary cloud-based CXaaS (Customer Experience as a Service) platform. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next gen digital and cognitive technology, the Company’s Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. The Company’s Engage business delivers digital customer engagement, customer acquisition & growth, content moderation, fraud prevention, and data annotation solutions. Founded in 1982, the Company’s singular obsession with CX excellence has earned it leading client NPS scores across the globe.
The company's 62,000+ employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Learn more about our company values, our Environmental, Social, and Governance ("ESG"), and how we support gender diversity, including through a leadership program that empowers the women of TTEC.
Our technology hub, located in the city of Hyderabad, Telangana, houses TTEC Digital which provides strategic consulting services and cloud-based technology platforms to design and build innovative customer experiences, all powered by analytics and insights. Through best-in-class technology infrastructure, we adhere to rigorous physical, network and data security measures.
TTEC is a pioneer in customer experience, engagement, and growth solutions. Our 62,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments - Consulting, Technology, Care and Growth - to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
- Collaborate with project team members to provide input to design specifications
- Develop applications related to interaction experience.
- Integrate to backend systems using web services and databases
- Perform Unit Testing of developed code
- Assist with System and Functional Testing
- Candidate must have a 4-year bachelor’s degree in a computer related degree
- Must be able to work independently, be organized, self-motivated, and have attention to detail
- Excellent communication skills, both written and verbal
- Familiarity with coding and application development