Relation Manager

Vitne Technologies Pvt.Ltd. View all jobs by this employer

2 L
Mumbai

Job Description

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No. of Job opening 2
Functional Area Sales
Industry Type Other

Roles & Responsibilities

Understand customer needs and develop plans to address them
Identify key staff in client companies to cultivate profitable relationships
Resolve Proven experience as a Client Relationship Manager
Knowledge of customer relationship management (CRM) practices
Problem-solving attitude
Excellent communication skills
Aptitude for fostering positive relationships
Solving customer complaints quickly and effectively
Forward upselling and cross-selling opportunities to the sales team
Promote high-quality sales, supply and customer service processes
Aim to preserve customers and renew contracts
Approach potential customers to establish relationships
Ability to explain complex information clearly and simply
To manage Inbound & Outbound Call / Email
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Refer unresolved customer grievances or special requests to designated departments for further investigation
Mandatory Requiems
Must have excellent written & verbal English communication and presentation skill

Desired Candidate Profile

Profile Description
Skill Set
Strong communication and leadership skills
Work with sales and marketing teams and build rapport with customers
To be a strategic thinker
An analytical mind and strong problem-solving skills
Logical Thinking
Deductive Reasoning
Conceptual
Analytical
Critical Thinking
Team building
Motivating

Under Graduate Qualification

PG Qualifications MBA / PGDM / MMS (Any Specialization)

*Note:Candidate should have both UG and PG qualifications

Company Profile

ViTNE Technologies (P) Limited is a software development company that is purely user-oriented and follows a unique development pattern to provide perfect solutions to clients. We provide solutions that focus on Business Performance and leverage our expertise in latest technologies to provide continuous impact for our customers after an engagement is completed. Starting from its initial days, Vitne Technologies has been catering to the global market and hence, Delivery on Time, Delivery of Quality has been our mantra which has brought the company to where it stands today.

View Contact Details
Company Name Vitne Technologies Pvt.Ltd.
Executive Name Poornima
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