Job @ Niva Bupa

 

Testimonial

 

About Niva Bupa

Niva Bupa Health Insurance Company Ltd. (Niva Bupa) is a joint venture between True North, a leading Indian private equity firm, and the UK based healthcare services expert, Bupa.

Our vision is, “To become India's most admired Health Insurance Company”. To make this vision a reality, we have brought together the vast and varied experience of Bupa, global experts in health insurance and the insights and understanding of the Indian healthcare market and transformational business capability of True North.

While Bupa has six decades of experience in the healthcare industry and a 29 million customer-base in over 190 countries; True North is a leading Indian private equity firm, with a focus on investing in and transforming mid-sized profitable businesses into world-class industry leaders. In the last 20 years, True North has invested in more than 50 Indian business, and has successfully guided these companies in making the transition into well-established and large businesses that are valuable, enduring and socially responsible.

At Niva Bupa, our mission is to help our customers live healthier and more successful lives by providing expertise as their healthcare partners. For us, health insurance is not just an annual transaction. Rather, it is about building a long-term relationship with our customers.



Vision

To be most admired Health insurance company in india

Mission

To be most admired Health insurance company in india

Key Highlights

  • Focus on B2C segment from inceptio
  • Customer service is a key focus area – 78% of customers rate their claims experience as very good or excellent
  • Investments in direct channels to support the “pull” model; Premium infrastructure (office locations and size) in line with overall positioning
  • Launched first to industry innovations – Highest Sum Insured options, No claim based loading, Guaranteed renewability
  • Consistently delivering on our promise of 30 minutes cashless claims processing

Niva Bupa CARES @ Employees

Recent Award & Recognitions